Nick Ross

Nick Ross is the CEO of CloudCapsule and a Microsoft MVP, specializing in generating content around Microsoft 365, cyber security, and the MSP market. Prior to CloudCapsule, Nick was the Vice President of Product Development at Sourcepass, a large-scale MSP based in Long Island, NY., CTO of Summit Technology based in Salt Lake City, UT, and the Internal Operations Director at Pax8, based in Greenwood Village, CO. His popular YouTube channel and blog T-Minus 365 provides the MSP industry and enterprises with best practices on Microsoft 365 and related technologies.

3 min read

The Future of MSPs: Unlocking Business Value, Not Just Managing IT

In this CloudCapsule Partner Spotlight, we jumped into a great conversation with Joe Markert, CEO of TransformITive, and Robby Prochnow, their Chief Revenue Officer, to explore how their MSP has evolved from traditional IT support to becoming a...

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2 min read

Breaking down the Microsoft 365 E5 Security Add-On

Earlier this year, Microsoft made the E5-Security add-on available for Business Premium subscribers. It’s packed with a ton of amazing security...

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7 min read

What’s New in Microsoft 365 | July Updates

Microsoft Updates for July 2025 Microsoft released a number of updates during July, including Teams, Outlook, Entra, Intune, Copilot, and more!

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4 min read

Getting Started with Risky Users in Microsoft 365

Risky user detections are one of the leading indicators of account compromise in Microsoft 365. By default, you will not get alerted as an MSP for a...

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3 min read

Agilitec’s Evolution: From MSP to High Touch Consultancy

We sat down with Allan and Brian from Agilitec IT, a forward-thinking MSP based in Las Vegas (and recent winners of the Pax8 Partner Hall of Fame...

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5 min read

What's New in Microsoft 365 | June Updates

Microsoft 365 Updates for June 2025 Check out the latest updates from Microsoft including Teams, Outlook, Intune, Copilot, and more!

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2 min read

Essential 8 with Microsoft 365

In this post, we’ll explore how the Australian Cyber Security Centre’s Essential Eight framework maps directly to Microsoft 365 security controls—and...

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4 min read

Token Theft Playbook: Proactive Protections

In a previous post, I walked you through an incident response playbook for Token Theft via AiTM. This playbook can be leveraged for BEC incidents as...

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5 min read

What's New in Microsoft 365 | May Updates

Microsoft 365 Updates for May 2025 Check out the latest updates from Microsoft including Teams, Outlook, Microsoft 365 Apps, Entra, Copilot, and more!

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8 min read

Token Theft Playbook: Incident Response

Token theft is one of the fastest growing attack methods. Lately, I talk to one customer or MSP a week that has had some form of breach that involved...

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