Nick Ross

Nick Ross is the CEO of CloudCapsule and a Microsoft MVP, specializing in generating content around Microsoft 365, cyber security, and the MSP market. Prior to CloudCapsule, Nick was the Vice President of Product Development at Sourcepass, a large-scale MSP based in Long Island, NY., CTO of Summit Technology based in Salt Lake City, UT, and the Internal Operations Director at Pax8, based in Greenwood Village, CO. His popular YouTube channel and blog T-Minus 365 provides the MSP industry and enterprises with best practices on Microsoft 365 and related technologies.

3 min read

How To Secure Admins in Microsoft 365

Privileged accounts are the #1 target for attackers. One compromised Global Administrator can mean full control of mail, SharePoint, Teams, Defender…everything. The fallout is real: downtime, legal exposure, regulatory headaches, and direct...

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Learn how to deploy Microsoft LAPS to reduce your attack surface and ease administration.

2 min read

Secure Local Admin Passwords: How Microsoft’s LAPS for Intune Solves It

IT admins still fall into two common traps when managing local administrator accounts across user workstations: Using the same password across all...

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3 min read

Ditch the VPN: How Microsoft’s Global Secure Access is Changing Remote Connectivity

2025 has been a rough year for VPNs. We’ve seen breaches at major vendors, clunky user experiences, and a constant flood of helpdesk tickets from...

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3 min read

Learn Windows Autopilot | Full Tutorial 2025

Onboarding new devices has traditionally been one of the most painful, time-consuming tasks for IT teams. Hours are wasted configuring operating...

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13 min read

What’s New in Microsoft 365 | September Updates

Check out the rollup of Microsoft 365 updates for September! We've curated some of the highlights below, but be sure to check out the full video too!

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3 min read

Reigniting Client Security Conversations Using AI Readiness

If there’s one lever MSPs should be pulling right now, it’s this: AI is your fast track to relevance in the C-suite and specialization in your...

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3 min read

How to supercharge your MSP Security Program

Profitability in security isn’t won by piling on tools. It’s earned by changing the client conversation. In this week's blog post, I capture the...

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2 min read

Understanding the changes coming to Microsoft MFA | Legacy Settings

In March 2023, Microsoft announced the deprecation of managing authentication methods in the legacy multifactor authentication and self-service...

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6 min read

What’s New in Microsoft 365 | August Updates

Be sure to check out the latest Microsoft 365 updates below, including GPT-5 changes for Copilot!

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3 min read

Building a Microsoft Center of Excellence at your MSP

In today’s AI-driven, threat-heavy landscape, “good enough” Microsoft 365 management isn’t enough. To unpack what great looks like, we sat down with...

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