Nick Ross

Nick Ross is the CEO of CloudCapsule and a Microsoft MVP, specializing in generating content around Microsoft 365, cyber security, and the MSP market. Prior to CloudCapsule, Nick was the Vice President of Product Development at Sourcepass, a large-scale MSP based in Long Island, NY., CTO of Summit Technology based in Salt Lake City, UT, and the Internal Operations Director at Pax8, based in Greenwood Village, CO. His popular YouTube channel and blog T-Minus 365 provides the MSP industry and enterprises with best practices on Microsoft 365 and related technologies.

3 min read

How to supercharge your MSP Security Program

Profitability in security isn’t won by piling on tools. It’s earned by changing the client conversation. In this week's blog post, I capture the highlights from an interview with Mike Hughes who is the CEO of Dura Cyber. We unpack how their Fortify...

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2 min read

Understanding the changes coming to Microsoft MFA | Legacy Settings

In March 2023, Microsoft announced the deprecation of managing authentication methods in the legacy multifactor authentication and self-service...

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6 min read

What’s New in Microsoft 365 | August Updates

Be sure to check out the latest Microsoft 365 updates below, including GPT-5 changes for Copilot!

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3 min read

Building a Microsoft Center of Excellence at your MSP

In today’s AI-driven, threat-heavy landscape, “good enough” Microsoft 365 management isn’t enough. To unpack what great looks like, we sat down with...

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3 min read

5 Microsoft Entra Security Features You Might Not Know About

Microsoft Entra has a wealth of security features that often fly under the radar—yet they can make a significant difference in protecting your...

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3 min read

The Future of MSPs: Unlocking Business Value, Not Just Managing IT

In this CloudCapsule Partner Spotlight, we jumped into a great conversation with Joe Markert, CEO of TransformITive, and Robby Prochnow, their Chief...

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2 min read

Breaking down the Microsoft 365 E5 Security Add-On

Earlier this year, Microsoft made the E5-Security add-on available for Business Premium subscribers. It’s packed with a ton of amazing security...

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7 min read

What’s New in Microsoft 365 | July Updates

Microsoft Updates for July 2025 Microsoft released a number of updates during July, including Teams, Outlook, Entra, Intune, Copilot, and more!

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4 min read

Getting Started with Risky Users in Microsoft 365

Risky user detections are one of the leading indicators of account compromise in Microsoft 365. By default, you will not get alerted as an MSP for a...

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3 min read

Agilitec’s Evolution: From MSP to High Touch Consultancy

We sat down with Allan and Brian from Agilitec IT, a forward-thinking MSP based in Las Vegas (and recent winners of the Pax8 Partner Hall of Fame...

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