Nick Ross

Nick Ross is the CEO of CloudCapsule and a Microsoft MVP, specializing in generating content around Microsoft 365, cyber security, and the MSP market. Prior to CloudCapsule, Nick was the Vice President of Product Development at Sourcepass, a large-scale MSP based in Long Island, NY., CTO of Summit Technology based in Salt Lake City, UT, and the Internal Operations Director at Pax8, based in Greenwood Village, CO. His popular YouTube channel and blog T-Minus 365 provides the MSP industry and enterprises with best practices on Microsoft 365 and related technologies.

6 min read

Upgrade your clients from Microsoft 365 Standard to Business Premium

NCE renewals are coming fast. Many small and mid-sized businesses are still running on Microsoft 365 Business Standard, and in most cases when their renewal hits, they’re automatically locked into whatever licensing decision they made a year ago.

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5 min read

Secure Guest User Access in Microsoft 365

If you’re an MSP, you’ve probably seen it: the business wants frictionless collaboration with vendors, contractors, and partner companies. They’re...

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5 min read

What’s New in Microsoft 365 | December Updates

Microsoft announced a number of updates in December including Teams, Microsoft 365 apps, Intune, Entra, Copilot -- including calendar search within...

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3 min read

Why Your MFA Can Still Be Hacked (How I’d Implement MFA in 2026)

In today’s attack landscape, not all MFA methods should be treated equal. Across Microsoft 365 tenants, one of the fastest-growing attack techniques...

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3 min read

Secure Your GDAP Access with Just-in-Time Permissions

Most MSPs still run with standing access to customer tenants through GDAP. That’s convenient but dangerous. Switching to Privileged Identity...

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8 min read

Defederating GoDaddy 365

If you bought Microsoft 365 through GoDaddy, you probably love how easy it was to get started, domain, email, and Office apps up and running in...

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8 min read

What’s New in Microsoft 365 | November Updates | Ignite Highlights

Microsoft announced quite a few new features and licenses options during their annual Microsoft Ignite 2025 conference in San Francisco. Nick cuts...

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2 min read

Microsoft 365 Copilot for Business: What You Need to Know

Microsoft just dropped a brand-new Copilot SKU specifically for small and medium businesses. Lower cost, same Copilot capabilities. Let me break down...

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3 min read

Autopilot Device Preparation Tutorial | Is it better than v1?

Windows Autopilot has been around for years, and many admins have built entire deployment processes around what we now call “Autopilot V1.” But...

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3 min read

This Copilot Trick Turns Outlook Into Your Executive Assistant

You know that feeling when you open your inbox in the morning and it’s just… chaos? Meeting invites. Follow-ups. “Quick questions.” And before you...

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